Volvo Group selects Virtusa to provide incident management

Volvo Group Treasury has selected IT services provider Virtusa to provide incident management support for the Wallstreet Suite financial system.

As per the agreement, the system support will be available 24 hours a day, five days a week, for Volvo’s operations across the globe.

Virtusa’s support services will enable Volvo to effectively meet increased demand for treasury system support with faster response times. Volvo Group Treasury is a global organization with operations in Europe, North and South America, and Asia.

Virtusa will now provide advanced support to Volvo at a global level and across time zones. The partnership will help Volvo to streamline its global treasury operations, pro-actively monitor and address incidents, and significantly improve operational efficiencies.

Fredrik Ringstrom, solution lead at Volvo Group Treasury, said: “With the extended support, we will now have constant access to advanced Wallstreet Suite support for our global treasury departments. This will shorten the handling and response time for our global offices significantly and make our treasury processes much more efficient.”

Virtusa will offer Wallstreet Suite incident management support from its facilities in Sweden and Sri Lanka, ensuring effective round the clock coverage.

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