The Madhya Pradesh state government has selected technology outsourcing company UST Global for its digital programs.
Madhya Pradesh Chief Minister Shivraj Singh Chouhan has launched e-Nagarpalika, laying the foundation of a Digital Madhya Pradesh.
e-Nagarpalika, an e-governance platform, connects 378 urban local bodies including 16 Municipal Corporations, 98 Municipal Councils and 264 Nagar Panchayats.
The BJP party ruled Madhya Pradesh government is making investment in 7 smart cities and 11 Amrut cities and e-Nagarpalika will serve as the unified urban operating system for these cities.
The citizens can access e-Nagarpalika through a mobile app, internet, call centre, SMS and a citizen facilitation center.
The citizen services available on e-Nagarpalika include birth, death and marriage registration; request for litter and debris collection, evidence certificate for insurance claims, and requests for fire extinguishing services, septic tank cleaning, sewerage cleaning, tree cutting, water tanker, ambulance, mobile toilet, funeral van and grievance registration and tracking.
e-nagarpalika will include financial accounting management, budget, property tax process, water charges, project systems, asset management, procurement and material management, HR and payroll, real estate management, employee self service.
Image caption: Sajan Pillai, CEO of UST Global; Shivraj Singh Chouhan, chief minister of Madhya Pradesh; and other dignitaries at the launch event.