Teleperformance announced the acquisition of PSG Global Solutions from its management and private investors for $300 million.
PSG Global Solutions is a US-based leader in partial cycle recruitment process outsourcing (RPO), offering solutions for key aspects of the recruiting and recruiting support processes. PSG will be a subsidiary of Teleperformance. Its founders and senior management team will operate the company for the Group.
Founded in 2008 and headquartered in Marina del Rey, California, PSG is a high growth, profitable, and strong cash generative company, with annual revenue of $75 million and an annual revenue growth of c.+40 percent (2019-2022E CAGR). PSG supports more than 110 clients with a growing workforce of approximately 4,000 employees.
PSG has a niche business model that creates value for its clients, driven by its digital integrated business service delivery. PSG’s technology platform (Compass) and people are integrated from the ground up with automation at critical stages of the recruitment funnel (sourcing & candidate attraction, recruiting support, analytics & reporting).
This acquisition is in line with Teleperformance’s strategy of building expertise along its adjacent lines of business, industry verticals and digital capabilities.
By acquiring PSG, Teleperformance strengthens its added-value Specialized Services activities, its major position in the dynamic US healthcare vertical and its digital recruitment practices. The Group intends to scale up PSG’s RPO activity in new client verticals and new geographies.