Everest Group has released Procurement Outsourcing (PO) – Service Provider Landscape with Services PEAK Matrix Assessment 2019.
The annual report and PEAK Matrix provide businesses with a framework to measure the relative market success and capabilities of global service providers.
Accenture placed high on the PEAK Matrix two axes: Market Impact, which measures market adoption, portfolio mix and value; and Vision & Capability, which measures vision & strategy, scope of services offered, innovation & investments and the delivery footprint.
The other IT services vendor mentioned in the report include: GEP, IBM, Infosys, Genpact, TCS, Capgemini, WNS, Wipro, Cognizant, Chain IQ, HCL, Aegis, Exela Technologies, among others.
This year, Everest Group also recognized Accenture as a Star Performer. This title is given to companies that have achieved the greatest year-on-year positive movement on the PEAK Matrix. Contributing to this designation was Accenture’s posting of one of the highest revenue growth totals in 2018.
On the Market Impact of Accenture’s procurement outsourcing offering, the report points to the company’s strong improvement in overall buyer satisfaction in 2018 compared to the previous year.
With regard to the Vision & Capability assessment, Everest Group noted several important advances from last year, including Accenture’s continued investments in improving its RadixOne platform, and investments in building digital solutions, such as digital procurement agent, procurement market intelligence advisor, and category- and industry-specific market intelligence apps.