Sitel to hire 1,000 employees at contact center in Athens

Sitel Group will open its first Greek contact center in Athens and will hire 1,000 employees to meet the growth in clients across the world.
Benedita Miranda, GM - Portugal & Greece, Sitel Group
Sitel Group plans to hire a majority of local, native-speaking candidates, while still offering positions to incomer applicants as well.

Olivier Camino, global COO and co-founder of Sitel Group, said: “The Greek market is a strategic decision to serve as a multilingual hub for our clients, especially for the German and Nordic markets.”

Entering Greece is a pivotal move for us and improves our current language hub footprint and scalability by 50 percent, said Benedita Miranda, GM – Portugal & Greece, Sitel Group. “We will support 24 languages from this site including English, Greek, German, Danish, Norwegian and more.”

After transitioning more than 60 percent of its workforce to its Sitel at Home model during the COVID-19 crisis—with nearly 40,000 associates currently working from home in EMEA—Sitel Group is expanding its European footprint and language capabilities even further.

The Athens MAXhub will open in March 2021. The 550-seat, 6,000-square-foot site offers an innovative space where associates can work, learn, grow and connect. The center will feature co-working spaces, a gym, a children’s playroom, a cafeteria, a library and training rooms adhering to COVID-19 protocols and precautions.