BPO major Quess crosses 500,000 associate mark

Quess Corp, India’s leading business service provider, said it has a team of ~504,000 employees, serving ~3,000 clients across India, North America, APAC and the Middle East.
QuessjobQuess Corp has crossed the 500,000+ active associate mark, the highest growth witnessed till date, signifying an impressive uptick for employment. This growth has been witnessed across digital services, facility management and payroll services.

Guruprasad Srinivasan, ED and CEO of Quess, said: “Such growth in headcount in a short span of two quarters, further solidifies our commitment towards making India employable through formalization and supporting economic growth in the country.”

Quess has been on an aggressive growth journey with its strategy focused on product and workforce productivity. Much of the workforce growth witnessed has been a fall-out of strengthening the play of emerging businesses such as Monster.com, Qjobs, and Taskmo. Productivity tools such as PoP, WorkQ, and DASH have enabled greater workforce efficiency and seamless streamlining of processes.

Lohit Bhatia, President of Workforce Management, said: “Despite shifts in the supply and demand for talent in a very unstable market, Quess has expanded by more than 25 percent over the last year to reach this new milestone.”

Quess has added nearly 300,000 new employees in the last 12 months alone to its workforce, of which roughly 47 percent are first-time additions to formal employment in India with social security benefits. Within this workforce, over 88,000 employees are women and over 5,000 are specially-abled persons.

Quess’ geographical spread in terms of hiring has grown across India in the past year, now spanning over 6,400+ cities. Tier 1 cities hold a workforce share of 37 percent, followed by Tier 3 areas with a share of 32 percent. Tier 2 cities, with 31 percent share, have also been a great source for hiring with an extremely talented pool of employees. The top 5 states that have showcased maximum deployment are Maharashtra, Karnataka, Uttar Pradesh, Tamil Nadu, and Telangana.