Infotech Lead India: Pegasystems, a provider of Business Process Management (BPM) and Customer Relationship Management (CRM) solutions, has set up its second office in India.
Alan Trefler, founder and CEO, Pegasystems inaugurated the Bangalore facility.
This is the second facility of Pegasystems in India. Its Hyderabad facility was set up in 2008.
The 55,000 square feet Bangalore facility can accommodate more than 400 associates who will deliver R&D, Engineering Services, Industry Solutions Framework and Customer Support.
Pegasystems is planning to expand the number of associates at the Bangalore center from the current 120.
“India has been an attractive and strategic destination for us due to several reasons, availability of quality staff being one of them. Ever since we started our operations in India in 2008, we were surprised to experience the potential of what is possible here. The Indian operation is playing a very important and strategic role in aiding Pegasystems’ global growth and vision of delivering the world’s best solution to all its clients. Over the years, we have been increasingly investing will continue to invest in the country to grow our operations here,” said Alan Trefler.
The Hyderabad facility has been instrumental in delivering multiple strategic functions like R&D, Engineering Services, Industry Solutions Framework and Customer Support.
Besides the Bangalore unit, the company expanded the Hyderabad facility to accommodate future growth that company has planned in the country for 2012.
In these two local facilities, Pegasystems, which has a headcount of over 500 associates, has created a overall capacity for 1000 people. Pegasystems currently has almost 25 percent of its global workforce in India.
“Pegasystems has come a long way in India since making our initial commitment to India four years ago and this has been possible with the contribution of our associates and the partner ecosystem. The Bangalore operations will add more value to the Indian and global operations by helping to drive the next wave of growth and innovation at Pegasystems,” said Mr. Suman Reddy, managing director, Pegasystems India.