National Insurance Company selects Cognizant to accelerate digital transformation

National Insurance Company (NICL), a leading public sector general insurance company in India, has selected Cognizant to accelerate its digital transformation.
Cognizant HungaryNational Insurance Company has selected insurance solutions of Cognizant to elevate its technology roadmap, help manage its centralized web-based core insurance solution comprising of multiple applications, underlying technology infrastructure and security, and provide consulting services, among other things.

National Insurance Company, as part of the multi-year IT contract, will also use digital technologies such as artificial intelligence, machine learning, automation, and microservices-based architecture, Cognizant.

Cognizant’s plan is designed to help NICL improve customer experience at every step of their journey, including applications, claims processing, and underwriting, while continuing to improve ease of doing business, provide greater operational agility and efficiency, application security, financial and regulatory compliance, and drive business growth.

Achal Kataria, India country head of Cognizant, said: “Our strong technology consulting and digital capabilities will be applied to assist NICL in offering an improved and secure customer experience.”