IT services provider Infosys has deployed a billing and payments solution for L.A. Care Health Plan that serves more than 1.6 million members in the U.S.
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The billing solution assists in improving access to health benefits for 24,000 members on its L.A. Care Covered plan offered through the Covered California health insurance marketplace.
Infosys Public Services, a subsidiary of the Bengaluru-based Infosys implemented Benaissance’s ExchangePoint financial management platform to simplify the user experience in 12-week timeframe. It integrated the new system with L.A. Care’s existing TriZett QNXTTM application to enable data exchange.
The solution modernizes L.A. Care’s billing and payment processes to better serve members in the Los Angeles community. It ensures easier access to subsidized health benefits that are offered through Covered California, under the Affordable Care Act.
By employing an iterative data migration approach for go-live, Infosys Public Services helped L.A. Care avoid business discontinuity and disruption due to the system switchover