Infosys BPM, the business process management arm of Infosys, announced its new delivery center at Waterford in Ireland, creating 250 jobs locally.
Infosys BPM started its Ireland operations in Dublin in 2014, delivering service offerings across telecom, manufacturing, social media, healthcare, edtech, and fintech sectors. The company has expanded in Ireland through its offices in Waterford, Wexford, Clonmel, and Craigavon.
The center in Waterford will provide voice support, customer service and technical support operations for large global enterprises. The new roles will cover several functions across various job levels, spanning a multitude of skills from customer and technical support roles to subject-matter-experts in the areas of finance, HR, planning, and capacity management.
The 250 new roles in Ireland will build on Infosys’ recently announced 1,000 jobs in the UK, reinforcing the company’s commitment to supporting post-pandemic economic growth in the region, said Anantha Radhakrishnan, MD & CEO, Infosys BPM.