Hinduja Global Solutions (HGS) has agreed to sell its Healthcare Services business to Baring Private Equity Asia, in a deal valuing at $1.2 billion.
HGS’ Healthcare Services business supports payer, providers, laboratories, durable medical equipment firms and pharmaceutical companies with solutions that augment clients’ healthcare teams to deliver better patient, member, business and financial outcomes.
The Healthcare Services vertical has over 20,000 employees across India, the Philippines, the US and Jamaica – and recorded revenues of approximately $400 million in FY2021. Post completion of the transaction, HGS will transfer all client contracts, employees, and assets, including infrastructure related to the Healthcare Services business.
HGS will focus on strengthening its Consumer Engagement Solutions (CES), HGS Digital and HRO/ Payroll businesses that support several top global brands across its nine verticals. Services to healthcare clients delivered by the HGS Digital and HRO/ Payroll businesses will continue to be part of HGS’ portfolio.
“HGS will continue to focus on aggressively expanding its CES and Digital businesses in line with our goal to transform itself into a digitally-enabled customer experience (CX) company,” said Partha DeSarkar, Global CEO, HGS.
HGS has over 42,769 employees across 55 delivery centers in seven countries. For the year ended 31st March 2021, HGS had revenues of $753.9 million.
Hinduja Global Solutions reported revenue of Rs 15,505 million (+25.5 percent), EBIDTA of Rs 2,321 million (+59.22 percent) and PAT of Rs 1,170 million (+137.7 percent) in its First Quarter Results for FY2022.
Hinduja Global added two new logos across verticals for core BPM services and nine for HRO/ Payroll Processing. Hinduja Global signed nine engagements with new and existing clients for HGS Digital services (RPA, digital, analytics and Social Care services).
Hinduja Global had 252 core BPM clients and 717 HRO/Payroll processing clients.
Hinduja Global said employee headcount reached 42,769 as of 30th June, 2021, an increase of 2,880 from Q4, FY2021.
