BPO major Hinduja Global Solutions posted sale of Rs 37,110 million (+11.5 percent) with EBITDA of Rs 4,424 million with margins of 11.9 percent and profit of Rs 1,792 million with margins of 4.8 percent in fiscal 2017.
Hinduja Global Solutions CEO Partha DeSarkar said: “Robust numbers were driven by higher volumes, especially in healthcare and telecom verticals, demand for nearshore / offshore services and high capacity utilization.”
Hinduja Global Solutions achieved sale of Rs 9,400 million (+2.9 percent), EBITDA of Rs 1,248 million with margins of 13.3 percent and profit of Rs 427 million with margins of 4.5 percent in Q4 FY 2017.
HGS has 68 global delivery centers across seven countries. HGS opened seven new centers: Jamaica (2), Philippines (1) and India (4 – 1 each in Chennai and Raipur, and 2 in Bangalore).
HGS signed 15 new clients, who accounted for 2.7 percent of overall revenue in fiscal 2017. Active clients of HGS: 183 core BPM clients and 614 payroll processing & HRO clients. Revenue from the US was 68.2 percent, Canada 9.7 percent, UK & Europe 7.1 percent and India 15 percent.
HGS said healthcare sector contributed 48 percent, Telecom and Technology 22 percent, Consumer 13 percent, Banking and Financial Services 7 percent and Others 10 percent.
HGS had employee headcount of 44,237. India had 67 percent (India Offshore 21 percent and India Domestic 46 percent), Philippines: 16 percent, US: 9 percent, Canada: 5 percent and Europe: 3 percent.