HCL Technologies (HCL) has been positioned as a leader in IDC MarketScape: Worldwide Artificial Intelligence (AI) Services 2021 Vendor Assessment.
India-based HCL has been recognized for its expertise in machine learning, deep learning, computer vision and conversational AI, and for supporting data platforms and visualizations to create a variety of industry-specific use cases.
HCL positions its AI services to enable clients to create leading-edge competencies and become future-forward digital enterprises with a strategy to enhance both customer and employee experiences, according to IDC MarketScape. HCL’s data-led transformation, bias-free AI, persona-based and human-centric problem-solving and change management have also been recognized in the report.
Enterprises select AI services from HCL thanks to its EXACTO and DRYiCE AI products and platforms and technology partner ecosystems. HCL’s lifecycle of AI services portfolio and enterprise strategies around client retention, innovation and R&D ultimately increase revenue and employee skills and lead to success in AI services.
The IDC MarketScape study included 19 AI services providers with vendors evaluated using a rigorous methodology focusing on their current capabilities, future strategies, and interviews with market leaders and end-users.