Infotech Lead America: Convergys Corporation is set to hire 1,000 people in the U.S.
These full-time jobs will be filled in the next 60 days. The company’s employment drive offers interested applicants the ability to work-at-home.
Convergys’ 1,000 people will handle customer service phone calls, Web chats, and e-mail inquiries.
The Convergys Home Agent team is one of the fastest growing parts of the company, and it offers a flexible work alternative to the traditional office setting.
Working at Convergys as a customer service representative may serve as a stepping stone to a career in operations, recruitment, or training.
More than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees.
In Q4 2012, Convergys’ revenue from continuing operations increased 2 percent to $509 million compared with prior year.
Convergys expects revenue to exceed $2.045 billion, increasing from prior year $2.005 billion.
The company expects second-half 2013 results to exceed first-half 2013 results.