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Capgemini raises its medium-term margin targets

French business IT services provider Capgemini raised its medium-term margin targets on Wednesday, and said it would focus on artificial intelligence and customer experience as the pandemic has made more companies turn their operations digital.
Capgemini employees
“The group is ideally positioned to take advantage of the fast expanding use of technology across industries,” Chief Executive Aiman Ezzat said in a statement released ahead of Capgemini’s capital markets day.

“We aim to become the strategic partner of chief experience officers in our chosen industries,” Ezzat said.

The Paris-based group said it expects an operating margin of 14 percent by 2025, compared to the forecast range of 12.5 percent-13.0 percent first announced in 2015 and reiterated over the years.

Revenue of the company, which operates in nearly 50 countries, should increase by an average of 7 percent-9 percent each year until 2025.

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