Capgemini inks BPO deal extension with Office Depot

IT services company Capgemini announced its BPO deal with Office Depot to drive technology migration and finance and accounting services.

Office Depot renewed its deal with Capgemini following the merger between Office Depot and OfficeMax.

Capgemini did not disclose the size the BPO deal.

As per the deal, Capgemini will standardize and optimize Office Depot’s finance and accounting operations, extending its existing BPO services until 2020.

Capgemini will also provide new services for application development and maintenance to 2017, as well as testing services through to the end of this year. Testing services include the implementation of a Testing Center of Excellence to enhance Office Depot’s application testing function.

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Todd Hale, chief information officer (CIO), information technology division for Office Depot, said: “Our collaborative efforts to execute a global transformation will not only enhance the operational framework across this new global enterprise, but provide our executives and teams with invaluable insights to streamline business processes and bring greater value to our partners and customers.”

Office Depot is extending its deal with Capgemini to consolidate and standardize the financial and accounting processes across the combined global operations with OfficeMax. Capgemini began working with Office Depot in 2011 to streamline its finance processes and is expanding its services post-merger.

With the expansion of its global footprint and shared services, the merged entity has engaged Capgemini for additional applications maintenance services to support the integration of OfficeMax’s legacy IT systems.

Capgemini aims to provide testing services for more than 70 IT merger-integration projects. By creating a Testing Center of Excellence for Office Depot, Capgemini will provide a virtual and centralized command center that delivers mature software testing functions and leverages best practices in migration projects.

Baburajan K
[email protected]

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