BPO firm Navigant Technologies to hire 1,000 resources

BPO services firm Navigant Technologies is planning to expand its workforce by 1,000 employees in this financial year to meet growing demand.

At present, the Gurgaon-based firm has a headcount of 800 employees, who work in three shifts at its two centres.

“We are expanding our workforce to meet growing work demand. This fiscal we will hire 1,000 people,” Navigant Technologies founder and CEO Ankur Bhatia told PTI.

On the hiring pattern, Bhatia said about 50-60 per cent will be freshers and the rest would be lateral hires.

The firm also plans to open another centre, which will require an investment of about USD 2 million, in a metro city in the near future, PTI reported.

“At present, we have 2 centres with a capacity of 600 seats. We plan to open another centre with an initial capacity of 500 seats and which will later be expanded to 1,000 seats,” Bhatia said.

The company is scouting for locations in Delhi and Gurgaon for its new centre.

Asked about the investments, he said: “We have been funding our growth through internal accruals so far. We will go out for investments once we achieve a size of about 2,000 seats.”

Navigant services about 30 clients spread across North America, Australia, the UK and Singapore.

About half of the clients are from the utilities sector followed by real estate, telecom, IT and software and pharma.

Started in 2003, Navigant provides services like market research, internet marketing, CRM customisation, multi-lingual support, database cleaning and validation, among others.

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