Birlasoft has signed an IT transformation deal worth $240 million with Invacare Corporation to deliver IT-as-a-Service to the US-based company.
Invacare manufactures wheelchairs, bariatric equipment, disability scooters, respiratory products and other homecare products.
“Birlasoft will accelerate Invacare’s business transformation by modernising systems, taking responsibility for the provision of service desk, applications, server, network and telephony support. Birlasoft will build a new analytics platform and move the Invacare data centre to the cloud,” a statement said.
Birlasoft will also implement a new product lifecycle management system, and Invacare customers will benefit from a new e-commerce portal to access products, spares and supplies, Dharmender Kapoor, CEO and MD of Birlasoft, said.
“A business transformation of requires significant capital investment. We want to improve customer experience and IT operating costs through automation and digitalisation,” Matthew Monaghan, chairman, president CEO of Invacare Corporation, said.
