Bharat Petroleum Corporation (BPCL) has selected Accenture to improve efficiency of India’s second largest oil and gas company’s sales and distribution network.
Accenture will use its capabilities in data, artificial intelligence (AI) and cloud technologies to build, design and implement a digital platform, called IRIS.
This platform will integrate real-time data from across BPCL’s countrywide network, including more than 18,000 fuel retail outlets, 25,000 tank trucks, 75 oil installations and depots, 52 liquefied petroleum gas (LPG) bottling plants and 250 additional industrial and commercial locations, to provide a consolidated view of its extensive operations.
Accenture said the IRIS platform powered by analytics based on AI and machine learning technologies, will trigger automated alerts and actions, including rapid response to equipment failures or hazardous situations.
It will also empower the BPCL workforce of more than 100,000 across the country to make faster and more accurate decisions, including preventative maintenance. This can help increase sales at fuel retail outlets by minimizing infrastructure downtime and ensuring consistent fuel quality, as well as improve the experience for customers.
“With the deployment of this automated command and control platform called IRIS, we will not only bolster our digital capabilities significantly, but also improve customer experience and transform operations at scale,” said Rahul Tandon, Head, Digital Transformation, BPCL.
The platform will be capable of accepting more than three million inputs per second from automated sensors, cameras and Internet of Things (IoT) devices deployed at all key locations, tracking performance based on key parameters such as fuel stock, safety, compliance, equipment health and boosting asset uptime.
BPCL’s field workforce and partner network will have a seamless experience thanks to support from a portal, mobile app and call centers in Noida and Chennai.
Piyush N Singh, India Market Unit Lead at Accenture, said: “Our industry expertise and extensive digital capabilities can help BPCL drive the next wave of growth and gain a distinct advantage in the market.”
