Bank of Baroda has completed the technology integration of Vijaya Bank’s branches with Bank of Baroda – with the assistance of Accenture.
Accenture is now helping align Dena Bank’s IT systems with Bank of Baroda.
The merger of Vijaya Bank and Dena Bank with Bank of Baroda created the third largest public sector bank in India.
The combined technology architecture will help the merged entity integrate its India-wide customer service and business operations network of nearly 9,000 bank branches and more than 12,000 ATMs.
Accenture developed the blueprint for consolidating the IT systems of the three banks and is managing the execution of the technology integration strategy, which includes data migration, application and data center consolidation, as well as business continuity management.
With the completion of the Vijaya Bank migration, around 21 million customers from across 1,900+ Vijaya Bank branches have been seamlessly migrated to Bank of Baroda. Accenture said it executed the migration remotely during the pandemic with no impact on business continuity.
Sharad Saxena, chief technology officer of Bank of Baroda, said: “Our technology integration goal is to offer uninterrupted customer services while paving the way for the next-generation banking experience across the merged entity.”
“Technology plays a pivotal role in successful post-merger integration and unlocking value for all stakeholders,” said Sonali Kulkarni, Lead – Financial Services, Accenture in India.
In 2018, Bank of Baroda selected Accenture to develop and maintain an Analytics Center of Excellence (ACoE) – a software platform with a central data repository that can store up to a petabyte (a million gigabytes) of company data, and is powered by leading data technologies and techniques such as predictive analytics.