Accenture and Microsoft power Towergate to cut IT costs by 30%

Towergate CIO Gordon WaltersOutsourcing company Accenture – in association with technology partners Microsoft and Avanade – has completed an IT modernization and cloud migration project for insurance intermediary company Towergate.

The IT modernization and cloud migration project has assisted Towergate to transform its operations and reduce annual IT costs by 30 percent.

Accenture said Towergate has lowered its annual IT costs by £3.8 million from $5 million despite the growth of its infrastructure resulting from 300 acquisitions in the last 20 years. Accenture has also helped Towergate to connect its 4,500 plus employees.

Towergate has reduced the number of applications from 2,600 to 222, installed new networks across nearly 100 sites and provided new computers to all employees.

The project, launched in March 2016, aimed to address challenges posed by legacy systems and lack of integration across Towergate’s business by targeting four problem areas: networks, data centers, end-user computing and service-support.

Accenture modernized Towergate’s IT operating model, data center, networks, and telephony and end-user computing environments while establishing new service-management processes.

Towergate is the first insurance firm to store all data securely in the cloud, eliminating two-thirds of local servers and reducing systems outages. It has transformed how its employees work, enabling collaboration through a dynamic intranet and video conferencing.

With Accenture managing service support for the entire IT infrastructure environment for the next seven years, Towergate can focus on delivering the highest quality insurance products and services to its customers while growing its business into an industry force.

Gordon Walters, chief information officer of Towergate, said: “After 300 acquisitions in 20 years, Towergate urgently needed to transform the IT infrastructure of our business to stay successful and create a base from which to grow and develop into the future.”

Accenture also plans to leverage its full range of cloud management capabilities. This includes the new Accenture Cloud Platform (ACP) version 4.0, a comprehensive & flexible service delivering a legacy to cloud control plane.

Towergate has been most interested in ACP’s Cloud Optimization Service, a managed service that can drive up to 30 percent savings in overall cloud estate costs.

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