UK’s courier service deploys Qlik visual analytics platform


UK’s same-day distribution network CitySprint deployed Qlik solution to consolidate data from multiple systems.

CitySprint courier service has a network of over 3,000 self-employed couriers and over 40 wholly-owned service centers.

It deployed Qlik visual analytics platform to gain a better understanding of its day-to-day business operations and ensure its customers are receiving the best service possible.

“As the leading same-day delivery company, our company culture is all about getting things done as quickly and efficiently as possible. We don’t have the luxury of waiting two or three weeks for reports, we need to be able to get back to our customers the same day,” says Chris Yates, data and analytics manager at CitySprint.

Before introducing Qlik, CitySprint was pulling together thousands of reports in spreadsheets for various business operations and individual customers. This was a process that could regularly take weeks to generate and a considerable amount of manpower.

Martin Poole, head of operations, London at CitySprint said Qlik solves all these issues.

CitySprint is also using Qlik NPrinting to put together management information packs for clients.

Earlier in the month, a Singapore-based textile and garments design and supplier Tantex, selected Qlik visual analytics platform.

By leveraging the platform, Tantex was able to analyze over 25 years’ worth of data to easily identify the latest fashion trends, forecast demand, and provide spot-on recommendations to its global clientele of fashion retailers.

On August 22, 2016, Qlik was acquired by private investment firm Thoma Bravo. The company is now privately owned and has delisted its common shares from the NASDAQ stock exchange.

For the second quarter ended June 30, 2016 the company had reported total revenue of $180.6 million, an increase of 24 percent from $145.8 million for the second quarter of 2015.