Raymond James Financial (RJF) is using application workload automation platform Control-M from enterprise IT vendor BMC.
Raymond James Financial, a Fortune 500 company, is an international financial services organization with over $500 billion of assets in administration and a network of 6,700 financial advisors serving more than 2.7 million client accounts across North America, South America, and Europe.
Over the past ten years, acquisitions, exceptional growth, and the emergence of digital and mobile technologies have ramped up pressure on the company’s IT team to get things done faster and with fewer resources.
Therefore, the company selected Control-M to embrace the digital banking revolution and quickly advise clients on investment decisions.
Control-M simplifies and automates the execution and monitoring of Raymond James’ business processes reliably and on time, ensuring business-critical, interconnected applications and data are ready for its financial advisors each day.
Additionally, with Control-M’s Self Service capability, Raymond James team members have direct visibility into how applications are running and when jobs are completed.
“Control-M is the workload engineering team’s first line of defense in identifying bottlenecks and inefficiencies, and escalating and remediating batch process times,” said Chris Haynes, RJF’s manager of workload engineering.
“Our senior management and financial advisors have the data they need to deliver exceptional service to our clients. Despite extraordinary growth over the past five years, we’ve continued our culture of continuous improvement and leveraged Control-M to optimize productivity and efficiency. With BMC, we have a trusted partner that is committed to our success.”
One of RJF’s key competitive differentiators is its financial advisor desktop. BMC’s Control-M solution manages and automates thousands of daily interdependent jobs including more than 400 file transfers that keep the data warehouse, consolidated data stores, and other systems supporting the financial advisor desktop.