Technology major IBM will assist Dewan Housing Finance Corporation (DHFL) with its Cloud and analytics technologies to create a digital enterprise and accelerate its growth strategy.
DHFL will use IBM Watson Analytics, a data exploration and visualisation tool, to help its employees use data for deeper customer insights to support decision-making and guide the design of new services.
“As DHFL undergoes a paradigm shift and begins venturing into newer industry segments, we are delighted to have an established technology partner like IBM,” said Jayesh Shah, EVP and head – Technology Initiatives at DHFL Financial Services Group.
IBM has also implemented a cloud-delivered, Identity-as-a-service solution that automates the user identity and access management process, lowering the overall IT security risk for DHFL.
“Digitisation will help us enhance end-user services and provide a seamless online portal experience across multiple services such as online payments, access to information and relevant reports/statements, etc.,” Jayesh Shah added.
“IBM is working with DHFL to help them in their digital transformation journey so that they can take full advantage of the flexibility, speed, security and cost benefits of a Hybrid Cloud environment,” said Chetan Naik, vice president of IBM Sales.
