IDC says Generative AI (GenAI) will revolutionize the healthcare sector by freeing up to 10 percent of clinicians’ time, resulting in an estimated annual healthcare saving of US$100 billion in Asia Pacific excluding Japan (APEJ) by 2025.
GenAI is poised to become a transformative force in healthcare business, promising increased workforce efficiency and hyper-personalization in care processes.
CIOs in the healthcare sector are exploring use cases and adoption models within their establishments, recognizing the immense potential GenAI holds for the future of healthcare. The report also outlines several other AI-driven predictions for the healthcare sector in the region.
Key Predictions for the Healthcare Sector
GenAI PX: By the end of 2027, 60 percent of healthcare organizations are expected to double their GenAI investments to scale hyper-personalized patient experiences, improve collaboration, and foster equity.
AI Diagnostics: By 2025, 30 percent of healthcare organizations in the region will adopt hybrid work models, incorporating virtualized, automated, and intelligent workplaces, leading to increased patient and workforce satisfaction.
AI Care Anywhere: By 2027, half of the healthcare industry will leverage GenAI to address data and workflow fragmentation across care settings, aiming to improve diagnosis and patient safety and scale care anywhere.
In addition to AI-focused predictions, the report covers various other themes, including industry clouds, Hospital@Home (H@H), “payvider” financing, integrated platforms, and the future of hospitals. The emphasis is on optimizing technology investments to enhance operational efficiency and elevate patient outcomes.
Additional Predictions Include:
Industry Clouds: By 2025, 30 percent of healthcare organizations will adopt hybrid work models, leading to increased patient and workforce satisfaction.
Payvider Financing: By 2026, 45 percent of private health insurance companies in Asia Pacific and 75 percent of U.S. health systems will become “payviders” to improve risk management and address the rising cost of care.
H@H: By 2026, a doubling of hospital-at-home patients will drive a 55 percent growth in investments in tech-enabled integrated care initiatives.
Techquity: By 2028, 60 percent of the healthcare industry will prioritize tech partnerships that champion “techquity,” reducing the digital divide.
Integrated Platforms: Personalized health data platforms will support 50 percent of covered patients in advanced economies by 2028.
Future of Hospitals: By 2029, hospital investments in sustainability and modernization will increase by 50 percent to reduce costs, improve the quality of care, and enhance organizational resiliency.
Louise Francis, Head of Public Sector Research at IDC Asia/Pacific, highlighted, “Equitable healthcare has always been a big headache for the healthcare sector, but the evolution of technology, such as AI, will provide viable means to reduce the gaps in digital healthcare.”
Manoj Vallikkat, Senior Research Manager, Healthcare Insights, IDC Asia/Pacific, expressed excitement about the upcoming transformative period in the healthcare sector, emphasizing the region’s focus on data management, AI, and automation to support decentralized care and improved patient outcomes while addressing unique risks associated with AI.
