Technology companies such as SoundHound AI, Mphasis, Ticketure, among others, announced their tech M&A deals across conversational AI platforms, decision intelligence software, and CRM-based ticketing solutions.
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SoundHound AI Acquires LivePerson
SoundHound AI has acquired LivePerson, a customer experience software company, in a tech M&A deal valued at $241 million. LivePerson develops digital customer service platforms that enable enterprises to manage customer interactions through messaging and AI-driven engagement tools. The acquisition enables SoundHound AI to expand beyond voice AI capabilities into a broader conversational AI platform. By integrating LivePerson’s technology, the company enhances its ability to deliver end-to-end customer interaction solutions. The transaction reflects continued activity in AI-driven customer experience platforms, where companies are acquiring software providers to expand capabilities in conversational AI and enterprise communication systems.
Mphasis Acquires Theory and Practice Business Intelligence
Mphasis has acquired Theory and Practice Business Intelligence, a decision intelligence software provider, in a tech M&A deal valued at $7 million. Theory and Practice Business Intelligence develops software solutions that support data-driven decision-making and analytics. The acquisition enables Mphasis to expand its capabilities in decision intelligence by integrating advanced analytics tools into its offerings. This supports enhanced delivery of data-driven insights for enterprise clients. The transaction reflects continued activity in analytics software, where companies acquire specialized providers to strengthen capabilities in decision intelligence and business analytics solutions.
Ticketure Acquires PatronManager
Dahlia Equity Partners’ Ticketure has acquired PatronManager, a Salesforce-based CRM and ticketing software division from Leap Event Technology, in a tech M&A deal. PatronManager provides customer relationship management and ticketing solutions tailored for event and entertainment organizations. The acquisition enables Ticketure to expand its platform by integrating CRM and ticketing capabilities. This supports enhanced customer engagement and operational management for event-based businesses. The transaction reflects ongoing consolidation in CRM and ticketing software markets, where companies acquire specialized solutions to strengthen customer management and transactional capabilities.
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