Sapience Analytics EVP Rohit Singla on growth plans

Rohit Singla, EVP at Sapience Analytics, has revealed the company’s business growth plans and focus on enterprise customers.
Sapience AnalyticsSapience Analytics, founded in Pune, India, in 2007 with a vision to digitally transform the workplace, is headquartered in the Dallas-Fort Worth area of Texas in the U.S.

Sapience is used by over 200,000 users in 18 countries, and by more than 90 companies worldwide. Sapience Analytics has over 1 trillion hours analyzed for customers and one of its largest implementations is within an organization with 85,000 users.

Sapience has overall +90 employees worldwide. Its philosophy has been to leverage partner expertise across functions – it has strong partners for implementation, development and is looking to expand operations with support and services.

Sapience Analytics – Redington partnership

Sapience Analytics has recently tied up with Redington to expand reach in India. Redington is representing some of the biggest names in the enterprise technology space, including Oracle, IBM, Microsoft, HP, Cisco, NetApp, and 200+ other enterprise technology vendors. Redington is the exclusive partner of Splunk in India and has helped Splunk to grow its presence in the Indian market.

Indian market

India plays an important part in growth strategy of Sapience Analytics. Sapience Analytics is expecting interest in the use of solution from companies in the media, construction, and biotech sector that are looking to use our Sapience Vue solution as their catalyst in implementing Work from Home in a secure manner and keeping workforce privacy intact.

Focus on technology and customer experience

Clients of Sapience have saved tens of millions of dollars on outsourcing, quickly increased work output by up to 40 percent, increased time spent on core work by up to 30 percent, and increased correlations between effort and output by as much as 64 percent.

Sapience is ideal for mid- to large-size companies. Historically, workforce management software has focused on hourly workers. “However, the emergence of remote working is driving employers to adopt technology to improve activity tracking and management of salaried workers as well as IT outsourcing workers,” Rohit Singla, EVP at Sapience Analytics, said.

By measuring the digital footprint and activities of workers, Sapience extrapolates critical performance trends that span people, processes, devices and software platforms. This can provide critical insights on capacity, software utilization, and process bottlenecks to optimize the workforce.

Opportunities during COVID-19

The Sapience Vue solution provides a factual data-driven view of workforce (employee and contingent) effort without invading their privacy – providing an enlightened approach to remote work management.

Sapience Vue works without the use of intrusive surveillance tactics such as screen scraping, keystroke capture, location tracking, or video recording.

From outsourcing governance, lean management and process automation to productivity improvement and employee engagement, Sapience provides the most advanced enterprise workforce analytics for customers seeking to move from manual self-reporting to error free actual data.

Sapience workplace analytics technology aggregates thousands of data points – digital output from every corner of the enterprise, every 15 seconds – to provide an unprecedented level of operational visibility around people, processes, and technology.

Sapience connects seamlessly with endpoint devices such as desktops and laptops, working in the background, automatically capturing work patterns and productivity metrics from a variety of applications such as Office 365, email applications, and more.

Sapience Analytics helps organizations strategically align workforce effort and outcomes by giving organizations a real and actual accounting of hours worked and deliverables/outcomes sourced via a data mashup of critical work systems and systems of record, including ERP systems, customer care platforms, ITSM systems, etc.

Sapience Vue was named a TMC Pandemic Tech Innovation Awards winner in August 2020.

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