Genpact Reports Strong Q2 2023 Results with Continued Growth and Increased Outlook
Genpact, a leader in business process and digital transformation, announced its second-quarter financial results for the period ending June 30, 2023. The company showcased...
BPO major Teleperformance reports €3.96 bn revenue in first-half
BPO major Teleperformance has reported revenue of €3,960 million (+0.4 percent) for the six months ended June 30, 2023.
In early July, Teleperformance announced that...
WNS wins tech contract from Menzies Aviation
WNS Holdings, a provider of Business Process Management (BPM) solutions, has won a tech contract from Menzies Aviation, a service partner to the airports...
Teleperformance announces appointment of Bhupender Singh as Deputy CEO
Teleperformance, a leading BPO with annual revenue of $8.6 billion, announced the appointment of Bhupender Singh as Deputy Chief Executive Officer.
Bhupender Singh is currently...
Teleperformance signs $185 mn deal with Microsoft to launch GenAI tool
Teleperformance, a leading outsourcing group, announced a $185 million agreement with Microsoft to launch its proprietary TP GenAI.
Teleperformance believes that generative AI, which encompasses...
Admiral selects Genesys contact center solution
Admiral, the UK’s largest auto insurance company, has selected Genesys to support the needs of more than 6.5 million customers.
Admiral is using the Genesys...
CSI Call Center is available to NuPoint core banking customers
CSI, a leading provider of financial technology and regulatory technology solutions, has unveiled its latest offering, the CSI Call Center.
This outsourced customer service capability...
Quess revenue surges 25% to Rs 17,158 crore
Quess Corp, India’s leading business services provider, announced growth in revenue, increase in profit and rise in employee additions during fiscal 2023 and fourth...
Teleperformance to buy Majorel for €3 billion
Teleperformance announced its offer to buy Majorel for €3 billion that will create a digital business services leader with $12 billion revenue.
Majorel shareholders can also...
Benefits of Siebel CTI integration for Cisco Contact Center Works
Customer service is paramount in today's business world, and Cisco Contact Center workers are the front-line agents responsible for making sure that customers get...
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