Liberty Bank selects Digital Customer Service platform Glia

Glia, a provider of Digital Customer Service, announced that Liberty Bank has selected its Digital Customer Service platform.
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Liberty Bank will use Glia’s platform to digitize its customer service model, resulting in an easier, more streamlined customer experience as well as boosted efficiencies.

Based in Middletown, Connecticut, Liberty Bank is currently upgrading all of its digital assets including retail, business, cash management, mobile, digital money movement, digital account opening and financial wellness solutions as part of a broad digital transformation.

“We are in the middle of significant growth, and we needed a reliable partner that would be able to scale with us,” said David Mitchell, Chief Digital Officer of Liberty Bank. “Glia is a proven leader in the space that will help us adapt to the changing landscape while still providing meaningful, personalized service.”

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