eBay taps Compuware transaction management to improve application performance

Infotech Lead India: eBay has tapped Compuware APM dynaTrace Deep Transaction Management to improve application performance of its applications.

Compuware solutions enable eBay’s Global Performance Engineering Center to monitor how core business systems are performing in real-time, ensuring performance issues are identified and resolved before customers are impacted.

“With more than 100 million active users globally, our customers expect efficient delivery of services. So, our infrastructure performance—which executes critical transactions like product listing, product selection, order booking, payments and shipping—is key to the success of our business.” said Rajshekhar Desai, group manager – Quality, eBay Managed Marketplaces.

dynaTrace’s PurePath Technology offers transaction management with visibility into application behavior under load. This allows eBay to pinpoint performance issues, as well as monitor, manage and optimize their applications.

eBay’s online portal includes a Java front-end running in WebSphere and a database layer in the back-end. Through eBay’s Global Engineering Performance Center in India, dynaTrace manages business-critical transactions in the Java tier of eBay’s performance testing environment to pinpoint the exact transactions that are having issues.

“Leading companies like eBay know that application performance matters. With today’s rapid and distributed development cycles, new modern approaches to application lifecycle management are required to prevent disruptions in revenue, customer loyalty and brand reputation,” said John Van Siclen, general manager of Compuware’s APM business unit.

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