National Express signs deal with Vodafone Business and IBM venture

Vodafone Business and IBM venture has signed an 8-year deal with National Express, a UK-based transport provider with services in eight countries.
National Express IT spending

The agreement covers the provision of cloud and digital services that will assist National Express to use the latest technologies to enhance customer and safety standards, drive efficiencies and grow its business.

Vodafone Business and IBM venture will modernise National Express’ IT estate by moving to IBM Cloud and implementing a hybrid cloud strategy, building on the existing connectivity services provided by Vodafone Business.

This will enable National Express to manage multiple clouds in different locations and from different vendors; and to seamlessly scale up and down to support usage spikes. Additional security and risk management will be added to protect the transport operator’s technology infrastructure and provide greater resilience.

Vodafone Business and IBM venture will give National Express access to other cloud services and new technologies such as 5G, IoT, edge computing and analytics.

“This partnership enables us to move to a cloud environment giving us a future-proofed platform with increased flexibility that will better support our business. It also will provide access to emerging and innovative new technologies,” Debbie O’Shea, group chief information officer for National Express said.

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