Dubai eGovernment signs new agreement for ePay with DTCM for settling fees of tourist sector

Infotech Lead Middle East: Dubai eGovernment has signed a new joint agreement for ePay with the Department of Tourism and Commerce Marketing (DTCM) for settling the fees of the tourist sector.

The joining of DTCM to the ePay gateway allows online payment of the fees of two services: Tourist guide training management system and hotel classification. This will open new prospects for facilitating the implementation of the services related to the tourist sector in Dubai.

This brings to 27 the number of government entities using ePay and helps consolidate the portfolio of eServices numbering over 250 services approved for online payment, which are aimed at providing more convenient options to individual and corporate customers for instant online payment of government fees in line with Dubai eGovernment’s Customer First strategy.

“We are pleased to co-operate again with the DTCM as this joint agreement consolidates integration and the connected government concept among government departments. This is an indicator of the growing adoption of the portal year after year, which contributes to increasing the customers’ trust in the efficiency and security of eServices and supporting the use of the ePay portal for paying the fees of government transactions,” said Ahmad Bin Humaidan, director general of Dubai eGovernment Department.

“We always seeking to develop our services and facilitate transactions with our customers, thereby saving their time and effort by using the latest technologies within the framework of developing the tourist products in Dubai in general,” said Khalid Ahmed Bin Sulayem, director general of DTCM.

Amounts collected through the ePay portal rose by 23 percent to over AED 3.2 billion through 2.45 million transactions over the first nine months of this year compared with AED 2.6 billion through 2.054 million transactions in the same period last year, up by 19 percent in terms of number of transactions.

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