Mitel achieves 32% share in enterprise cloud communications market

Mitel powers nearly 20 percent of all Cloud communications based on subscriptions and seats with more than 850,000 cloud seats in Q3 2014, said Synergy Research Group.

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Mitel has nearly 32 percent of the enterprise cloud communications market worldwide, the report said.

Based on subscribers and seats, Mitel is the fastest growing provider of cloud communications, trending upward and outpacing its competition.

“This is a great time to have such momentum as our research shows significant industry adoption of cloud communications, with subscribers and seats more than doubling from Q3 2013 to Q3 2014,” said Jeremy Duke, founder and chief analyst, Synergy Research Group.


Meanwhile, Mitel has added new features to its MiCloud aimed at helping service providers deliver cloud communications to their customers. The latest release of the MiCloud solution contains new features to help service providers lower Total Cost of Ownership (TCO).

“Customer interest in Mitel-powered cloud communications solution has been growing as customers seek affordable solutions that fit their business needs,” said Bertrand Laurioz, Telecom BU Director, Hub One.

MiCloud powers Mitel’s own Cloud Services as well as providing the platform for a growing number of service providers. MiCloud enables service providers to customize solutions to reach their target audience, from small-to-medium size business up to large enterprises.

MiCloud powers more than 33 million cloud connections per day. Solutions include applications for unified communications, audio and video collaboration, and contact centers.

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