Microsoft assists Henry Mayo Newhall Hospital to speed up access to patient data

Enterprise IT vendor Microsoft has assisted Henry Mayo Newhall Hospital in Valencia, Calif. to create an intelligent system that speeds up access to patient data.

Offering the potential of the Internet of Things, the system connects 175 new thin clients and its physicians’ own tablets and other devices to existing datacenters and systems, creating access to data, from patient records and test results to prescriptions.

Based on Microsoft technology, the 175 new thin clients run Windows Embedded; the back-end infrastructure is powered by Windows Server, Microsoft SQL Server and Active Directory Domain Services, said Microsoft in a blog post.

Henry Mayo Newhall Hospital

Adnan Hamid, director of Information Services at Henry Mayo Newhall Hospital, said: “Henry Mayo deployed an intelligent single sign-on system from HealthCast to simplify the data-access process. The new system provides secure access to review lab tests, enter prescriptions, or look at patient records from either installed terminals or their own laptop, tablet or smartphone.”

Doctors can cut the initial login time by 95 percent because they can log in once at the start of their shift, then use their ID badge, which also doubles as a proximity badge, to tap into the system at thin-client devices located throughout the hospital.

With one tap of their badge, clinicians can re-access their patient records and other data at any thin client within six seconds. Microsoft said the specific selection of apps and records is customized to the user’s identity.

Microsoft said Henry Mayo’s IT staff has seen a 70 percent drop in password-related help-desk calls. With their proximity badge automatically entering their username, and only one password to enter at the beginning of the day, staff members are less likely to forget their login information or lock themselves out of the system.

The secure system includes bar-code scanners for patient wristbands and medication labels, and makes it easy to add new devices and apps in the future, to increase the amount of information that can be captured and used for patient care.

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